Carmen is a liar and is very unprofessional. Martinez is the owner and he doesn't know ANYTHING about his own business. He can't even write a receipt. Carmen will lie to you to get your money and get you moved in. Then when things need to be fixed she doesn't answer the phone, she act like she is so busy. As old...OLD as she is she needs to act her age. She over talks you to lie and say she never said something that she know she says. She acts like a child. I can't stand to hear her talk because it is always a lie. Just ridiculous. Then when you complain to Martinez he just looks stupid in the face...They speak Spanish to say stuff about you right in front of you when you complain. I mean...they are always together and Martinez lets Carmen do whatever she wants like she is the owner. When they are suppose to fix things they don't fix and when they finally send someone they half-way do the job. Must be nice to get paid to not do your job correctly. Or if they don't want to fix anything Carmen will lie to make herself look good and find a reason to evict you from your home. How professional is she and her...Ummm...Boss!!! BEWARE...IF YOU RENT FROM THEM AND CARMEN SAYS SOMETHING MAKE SURE YOU GET IT IN WRITING. Oh yeah...they are selling the company and Guess what...they never informed their tenants that they are selling the company. When you ask about it Carmen lies and says they are selling the business at a later time....when they have the For Sale Sign in the yard! lol RIDICULOUS!!!
Royalty Real Estate is a US Real Estate Agency based in Killeen, Texas. Royalty Real Estate is located at 2003 E Rancier Ave, Killeen, TX 76541, USA.
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