Great place to be at when it comes to moving business. It offers a one stop solution for the equipments and resources needed for the storage units, movement and I witnessed the employee helping the customer load their car on a car mount. The only negative side I experienced was a shortage in manpower that resulted in longer customer wait time.
The lady most people are talking about treated me well when I went there to get a truck. Probably, she has changed. It was a nice experience.
Took in truck and trailer after the one on rancier ave was closed earlier than yhe time posted. Theycame out to get the milege and inspect the truck. After about 10-15 minutes a woman comes out to tell me she cant take the truck and car transport cause she has no room. Mind you the lot was almost empty. Now she sends me to a third location im now driving around Texas for an hour trying to return a uhaul truck and a car transport cause the first place that was supposed to be open and now this plave has no room in an empty lot. They probobly didnt want to take it cause it was close to closing time. I go to the third uhaul location at central expressway in killen and finally they were nice enough to take back the truck. After driving close to 35 hours to get this truck to Texas.
Four stars based entirely on customer service. Service Rep was swapped, but was very professional and friendly to everyone. Even reached out to other Uhaul stores to see if she could assist customers that had issues due to corporate making changes to reservations. Three stars for general review. Equipment was available as reserved, vehicles were clean, and trailers were good to hook.
Fast service and easy turn in. Just what you expect from a DIY moving service.
U Haul Moving Storage Of Killeen is a US Moving Company based in Killeen, Texas. U Haul Moving Storage Of Killeen is located at 102 E Veterans Memorial Blvd, Killeen, TX 76541, USA.
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