Please whatever you do DO Not use this company. Especially if your in the military! Please work with your local transportation office to have them replaced. If you do use this company have multiple people to watch, document and pack your items. The workers steal and damage your goods, they also do not take the time to properly document your items (especially higher value) and rush you through the process. When I notified the supervisor about the employees stealing on the premises, Kay Kay came out to my residence but the owner did not solve the issue of my stolen property/ I was told to wait until I reached my destination because the item was accidentally packed. Of course when I reached my destination not only was that item missing, but other items as well. This company isn't worth the hassle and if your military they won't get paid or be contracted if enough personnel formally complain. Again you have any issues utilize the your local transportation and legal office, it will be worth it to document discrepancies officially !
MILITARY BEWARE!! The worst of the worst!! Highly recommend asking for a DIFFERENT Company! My lawn mower arrived on my triple dresser. Crates, initially, sealed, this Company took it upon itself to break seals and store our entire move when it was supposed to be delivered the way it was packed!
Completely unprofessional and many items stolen! I was glad I videotaped both ends, because seeing is believing, Noway to deny!
This company is horrible. The packers where fine on the outgoing end in Fayetteville, N.C. but when my HHG arrived in Killeen, TX there were one missing item, broken candle holder and my china cabinet was damaged with looks like a forklift fork went through the wooden crate. Overall it about 1500 in damages and I'm still waiting for compensation after six months. I will not give up until they come through. I highly recommend you ask for a different company if you are military. I would rate them a zero if I could.
Horrible moving company!!!! DO NOT USE!!!! WILL BREAK YOUR ITEMS AND DUCK YOUR CALLS AND AVOID EMAILS WHEN TRYING TO GET A SETTLEMENT FOR YOUR BROKEN ITEMS. I HAVE BEEN VERY PATIENT WITH THIS MOVING COMPANY, THEY MOVED ME APRIL 2017. STILL NO RESOLVE WITH MY BROKEN DESK AND 55" TV. THEY DO NOT CARE ABOUT YOUR ITEMS, THEY WILL DROP THEM THROW THEM AND THEN NOT INFORM YOU WHEN ITEMS ARE BROKEN. I WAS NEVER INFORMED OF MY 55" TV BEING BROKEN, UNTIL I HOOKED IT BACK UP MYSELF AND TURNED ON THE TV. THIS COMPANY DOES NOT CARE!!!! THEY WILL PUSH YOU TO THE SIDE AND ACT LIKE YOU ARE A PROBLEM, WHEN YOU ARE JUST TRYING TO GET SOME RESOLVE FROM ITEMS THERE COMPANY AND MOVERS DID. IT SURPRISES ME THIS BUSINESS IS STILL OPERATING!!! I WILL LET EVERYONE KNOW, NOT TO USE THIS MOVING COMPANY AND ALSO WILL COMPLAIN TO THE BBB!!!!! WATCH OUT CALL ANOTHER COMPANY!!!!!
This is our first PCS move. Despite the reviews I read, the packers that helped us were amazing. Laura, John, and Shelby were fantastic. They always doubled checked us if things needed to be packed. They worked very fast to get the packing done. The general manager even came out to introduce himself and wish us a great moving experience. Dispatch even called to check how things were going a few hours before end of the day. Overall, great experience.
Rockey S Moving Storage is a US Moving Company based in Killeen, Texas. Rockey S Moving Storage is located at 2305 S Fort Hood St, Killeen, TX 76542, USA.
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