Super friendly staff and smooooooth service. Recommended.
I tried to return a truck and trailer to 2 different locations after driving over 35 hours. The first location. Which was on Rancier in Killeen was supposed to be open until 7pm according to uhaul 800 number, the website and the sign on the door. We got there at 5:55 and it was closed. I called uhaul and now the told me to return it to the veterans highway location I get there they inspect the truck get the milege i thought I was done but now a lady comes out and tells me she has no room on the lot. This lot was pretty big and real empty. Now she sends me to a 3rd location which was this one. When i got here this location was pretty surprised with what was going on. They were very friendy and were glad to take the return. I was pretty happy with this staff. After driving over 35 hours unloading the truck then have to drive around for an hours is awful. I would have saved so muxh time and aggravation if i would have brought it straight to this location.
Employees at the front counter are sooooo slow. Some act confused about how to do things on the computer and they are the only ones at the counter.
I will never deal with u haul again. I felt disrespected. Got a price quote over the phone for 98 bucks. When i got their they said 200. So i sent a mexican friend over with what i wanted. Guess what they did it for 98 bucks. If u aint mexican stay away.
As much as I HATE moving, the staff at this location made it a little smoother. They bent over backwards to help me get the right equipment and supplies without breaking an already tight budget. Dealt with other U-Haul agencies in the area (as well as their competitors) and these guys got it right the first time. Definitely recommend.
U Haul Moving Storage Of Centex is a US Moving Company based in Killeen, Texas. U Haul Moving Storage Of Centex is located at 3501 E Central Texas Expy, Killeen, TX 76543, USA.
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