20
2407 S Clear Creek Rd, Killeen, TX 76549, USA
Killeen, Texas 76549
+1 254-628-1000

worst place ever they gave my mother information about me when I never gave them permission to do so.

*Punishments -- you can get put on social isolation (sit outside the main common room, no talking to anyone else; sometimes unable to go to cafeteria; unable to get desert, play in gym (including exercise equipment), go outside, watch television programs, participate in Friday Movie Night (the previous repercussions are actually pretty reasonable, if you think about it...a home away from home, getting "grounded" away from home)

We would come back and work on our packets for the day, although don't think they just threw paper work at us -- it was simply to help with our treatment. It wasn't the only factor of it. Depending on why you were admitted, the packets varied. One packet I remember specifically was evaluating situations beforehand and then writing how you would respond.

*Rooms were fairly comfortable, clean restrooms

Between the packets and board games, we would be busy until dinner. You were able to sit with the others (although there wasn't a rule, I think, the boys sat with boys and the girls with girls) unless your were on BSM (Behavioral...something....something?) or cafe restriction. They give you plenty of food (all of good variety) and there was this sweet woman behind the counter who always made the best corn bread!

*Regular out door time

*Littler kids always seemed to be getting dragged off to the "quiet room/isolation room" or getting shots

*Saw therapist and psychiatrist daily; saw doc once every few days

BAD:

*Huge gym with volleyball net, exercise equipment, pool table, etc...

My primary issue with this clinic isnt the "doc" herself, or so i hope, its the medical assistant "Nadia". I've told her multiple times that i my insurance WILL NOT pay for the 225mg Effexor that i've been prescribed, but that changing it to 150MG x2 a day will incur no copay. Despite this, every time i have to get a refill, i have to call this clinic multiple times to get them to understand this. I've even had "nadia" tell me that "they didnt prescribe 150MG". This is curious, as im not sure how i got the medication if they didnt prescribe it. I'm not a doctor, and no one else is writing prescriptions. Due to this ignorance or apathy, i've got that last several days without my anti-depressant. the withdrawals have been horrendous, and there's no way i can get in contact with the the medical assistant, much less Ms. Wendy Johnson. This is absurd, and borderline malpractice. I'd also like to point out that i was told by Nadia that if i didn't get a therapist in addition to the one i already have, they would flat-out not refill the prescriptions that THEY had already begun. This is incompetence bordering malpractice. I called them once to tell them that i couldn't afford the 225mg effexor, to be told by Nadia "i don't know what to tell you". Absolutely ridiculous, and incredibly negligent. DO NOT GO HERE IF YOU HAVE OTHER OPTIONS. just my .02.

GOOD:

*Hold little "celebrations" for the holidays

Every morning,we would wake up, get our vital checked, and then do our hygiene. On school days and weekdays, we would go over our 3 (minimum) goals for the day. The only rule -- it had be achievable, not overused goals such as "not be depressed" or "think positive." On school days, we would go to breakfast and then straight to class (with a break for lunch, of course). Around the end of class time, we would head down to the gym or the craft room -sometimes the activities were organized, sometimes they weren't, but stretches were a guarantee in gym, let me tell ya. :p

Overall, the staff is very helpful. They seem to actually care about your treatment and expect you too as well (in other words, they want your input).

I was admitted here several times over the course of 1-2 months - it wasn't particularly the center's fault, that they hadn't helped me out enough, but there are some things to take note of (adolescent unit):

*Staff is generally friendly

*Decent food (for a hospital, ya know?)

*Have to walk down the halls, hands behind back, no talking

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Metroplex Behavioral Health Center — Health facility in Killeen

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Metroplex Behavioral Health Center

Health facility at 2407 S Clear Creek Rd, Killeen, TX 76549, USA. Here you will find detailed information about Metroplex Behavioral Health Center: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    8:00 AM – 8:00 PM
  • Tuesday
    8:00 AM – 8:00 PM
  • Wednesday
    8:00 AM – 8:00 PM
  • Thursday
    8:00 AM – 8:00 PM
  • Friday
    8:00 AM – 8:00 PM
  • Saturday
    Closed
  • Sunday
    Closed

Rating

4
/
5
Based on 20 reviews

Contacts

Categories:
State:
Texas
Address:
2407 S Clear Creek Rd, Killeen, TX 76549, USA.
City:
Killeen
Postcode:
76549

About Metroplex Behavioral Health Center

Metroplex Behavioral Health Center is a US Health facility based in Killeen, Texas. Metroplex Behavioral Health Center is located at 2407 S Clear Creek Rd, Killeen, TX 76549, USA.


Please contact with Metroplex Behavioral Health Center using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Metroplex Behavioral Health Center opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Metroplex Behavioral Health Center

  • James
    Added 2016.08.02
    worst place ever they gave my mother information about me when I never gave them permission to do so.
  • Diego
    Added 2016.07.03
    *Punishments -- you can get put on social isolation (sit outside the main common room, no talking to anyone else; sometimes unable to go to cafeteria; unable to get desert, play in gym (including exercise equipment), go outside, watch television programs, participate in Friday Movie Night (the previous repercussions are actually pretty reasonable, if you think about it...a home away from home, getting "grounded" away from home)
  • William
    Added 2016.06.26
    We would come back and work on our packets for the day, although don't think they just threw paper work at us -- it was simply to help with our treatment. It wasn't the only factor of it. Depending on why you were admitted, the packets varied. One packet I remember specifically was evaluating situations beforehand and then writing how you would respond.
  • Ashton
    Added 2016.05.30
    *Rooms were fairly comfortable, clean restrooms
  • Maya
    Added 2016.03.19
    Between the packets and board games, we would be busy until dinner. You were able to sit with the others (although there wasn't a rule, I think, the boys sat with boys and the girls with girls) unless your were on BSM (Behavioral...something....something?) or cafe restriction. They give you plenty of food (all of good variety) and there was this sweet woman behind the counter who always made the best corn bread!
  • Christopher
    Added 2016.02.06
    *Regular out door time
  • Adrian
    Added 2016.01.07
    *Littler kids always seemed to be getting dragged off to the "quiet room/isolation room" or getting shots
  • Jason
    Added 2016.01.02
    *Saw therapist and psychiatrist daily; saw doc once every few days
  • Jada
    Added 2015.10.29
    BAD:
  • Hannah
    Added 2015.01.18
    *Huge gym with volleyball net, exercise equipment, pool table, etc...
  • Anna
    Added 2015.01.13
    My primary issue with this clinic isnt the "doc" herself, or so i hope, its the medical assistant "Nadia". I've told her multiple times that i my insurance WILL NOT pay for the 225mg Effexor that i've been prescribed, but that changing it to 150MG x2 a day will incur no copay. Despite this, every time i have to get a refill, i have to call this clinic multiple times to get them to understand this. I've even had "nadia" tell me that "they didnt prescribe 150MG". This is curious, as im not sure how i got the medication if they didnt prescribe it. I'm not a doctor, and no one else is writing prescriptions. Due to this ignorance or apathy, i've got that last several days without my anti-depressant. the withdrawals have been horrendous, and there's no way i can get in contact with the the medical assistant, much less Ms. Wendy Johnson. This is absurd, and borderline malpractice. I'd also like to point out that i was told by Nadia that if i didn't get a therapist in addition to the one i already have, they would flat-out not refill the prescriptions that THEY had already begun. This is incompetence bordering malpractice. I called them once to tell them that i couldn't afford the 225mg effexor, to be told by Nadia "i don't know what to tell you". Absolutely ridiculous, and incredibly negligent. DO NOT GO HERE IF YOU HAVE OTHER OPTIONS. just my .02.
  • Ryan
    Added 2014.12.30
    GOOD:
  • Jose
    Added 2014.09.01
    *Hold little "celebrations" for the holidays
  • Jesus
    Added 2014.05.27
  • Haley
    Added 2014.04.02
    Every morning,we would wake up, get our vital checked, and then do our hygiene. On school days and weekdays, we would go over our 3 (minimum) goals for the day. The only rule -- it had be achievable, not overused goals such as "not be depressed" or "think positive." On school days, we would go to breakfast and then straight to class (with a break for lunch, of course). Around the end of class time, we would head down to the gym or the craft room -sometimes the activities were organized, sometimes they weren't, but stretches were a guarantee in gym, let me tell ya. :p
  • Dylan
    Added 2014.01.20
    Overall, the staff is very helpful. They seem to actually care about your treatment and expect you too as well (in other words, they want your input).
  • Brooke
    Added 2013.11.28
    I was admitted here several times over the course of 1-2 months - it wasn't particularly the center's fault, that they hadn't helped me out enough, but there are some things to take note of (adolescent unit):
  • Madison
    Added 2013.07.05
    *Staff is generally friendly
  • Landon
    Added 2013.06.06
    *Decent food (for a hospital, ya know?)
  • Isabella
    Added 2013.05.14
    *Have to walk down the halls, hands behind back, no talking
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