About two years ago we were kinda hesitant to walk into a jewelry store to ask to look at weeding rings because we are a same sex couple but , to our surprise the Zales' associates were very helpful. They helped us with our purchase and were very friendly towards us. Later on the same year we went back to buy other items and they remembered us; it's always nice to go into a business and feel so comfortable not to be judge because of the way you look or sexual preference.
I just wanted to personally thank the manager of the killeen mall store for going above an beyond in our situation, an mishap with our transaction!! Much appreciated Thanks again.. Showed great integrity on her part!!
We made a recent purchase for my Wife's birthday this month and couldn't be happier, it's always an amazing experience shopping at Zales
Best Zales EVER!! The sale they had this week was unbelievable and their staff is as always amazing. They have a huge inventory and always have something new that I can't live without. This Zales is by far my favorite. Keep up the good work guys!!!
I went into the Killeen Mall Zales to have my rings appraised. They had not been purchased at Zales,but they were happy to help me. The ladies that were working noticed that i was standing around they were happy to ask if I needed help(the store was very busy) each time I told them I was waiting on the manager who was extremely busy. Kevin the manager was wonderful!! He tested my rings,looked for any imprints or identifying marks on my stones to make sure that everything came
Thank you so much Kevin. You and your staff were amazing. As a same sex couple we never know what to expect but you all were warm, fuzzy and welcoming. You made a decision that will last a lifetime seem easy and effortless. The bands were perfect for us and total expressed who we are and our love for one another!!! THANK YOU, THANK YOU, THANK YOU!!!!
We will continue to give Zales our business, just like we've been doing for the past couple of years.
back the same. He even had me read back the numbers on my center stone diamond so I knew they were there. Promptly received a call when my rings came back. Picking them up was just as great of an experience. I will ONLY TRUST this Zales for any repairs or new appraisals. They give you the piece of mind in knowing that your jewelry will come back to you with the quality that it left with. Thank you Kevin and staff for being so nice and very professional!! Will be back!! (might even purchase some new jewelry)
Zales is a US Jewelry Store based in Killeen, Texas. Zales is located at 2100 South W S Young Drive Unit 1516, Killeen, TX 76543, USA.
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