Love this place I can talk to my doctor and he actually listens to me and took the time to explain and go over everything with me. And the nurses! They are amazing I stay home with my boys so I have to bring them with me and instead of them actin annoyed or like they are a problem they talk to them and are so sweet. Thank you for being so helpful and welcoming.!
UPDATE: Since this review was posted we've recieved a letter from our insurance provider, advising us that they have pulled approval for visits to this provider due to not receiving information from Integrated Pain Associates, that the insurance company requested from them.
One star for Dr Sutton. I came from the best pain management in Savannah and then to here. All IPA wants to do is eat up your referrals with no action . After 3 weeks and 3 appointments I finally had my epidural done. Absolutely no bed side matter. I went in for my thumbs ended up doing my back , asked again on the table about my thumbs where he informed to make another appointment. My other pain guy would have been on the phone making sure I left in no pain. It is worth my time to go back to my pcm and get a new referral. This will not happen again. Make the trip to Round Rock for me next time. The pain level got so bad my bp went to 159/100. NEVER AGAIN. They took the most expensive procedure I had prior and did that one. Not what I asked for that is for certain. Update November 2017.I chose a new doctor and had a fabulous experience. I will go back.
Absolutely worst doctor experience I've ever had. All they care about is money. Incredibly rude. Don't waste your time on this place (Waco location).
If you are a patient that wants good care, and values integrity and honesty do not go to this office. My husband turned in some paperwork that is time sensitive, and they have not given it back. Before turning it in, he called to ask if he needed to bring it in early, so it would be ready and was told no, bring it to the appointment and it would be done while he was there. It was not. He was then told they would call when it was done. A week later he went in to ask about it, and the person he spoke to was rude and said we told you we would call you when it was ready. My husband explained that it had to be turned in by a certain time and was told it would be done the next day. He came back 2 days later and it still wasn't completed. He spoke to the office manager who said that the nurse practitioner had not been in the office for 2 days and that is who has to fill it out, and that the doctor has to sign it, and he has not been in the office. So basically we were lied to from the beginning. We still don't have the paperwork. The timeframe to turn it in is almost over.
This is one great place to go. The nurses are AWESOME. Dr. Lowery is the best. I have not had such pain relief before. (Well sorry Since I saw him in Scott and White pain clinic) They make you feel like family. They really CARE about you. I have been with them for over a year. Dr. Lowery is so DAM AWESOME I have had two surgerys on my ankle and he was there for me. He knew what I needed for pain relief. When he gives me my pain relief shots DAM it helps. I HAVE never had so much relief. This office is so AWESOME You CAN NOT GO wrong in trusting you with pain relief.
Integrated Pain Associates is a US Doctor based in Killeen, Texas. Integrated Pain Associates is located at 3800 South W S Young Drive # 201, Killeen, TX 76542, USA.
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