This store is exquisite. I find the most interesting beads and findings here. The customer service is always pleasant and willing to give you tips and insight. The owner is very knowledgeable and the classes I've taken have been well worth it. I have now become so creative I make my own jewelry. They have a large variety of semi precious stones, crystals, beads, tools, wires, and findings. Love this store.
My name is Rhonda Whetstone, since you are concerned about my screen name of j utopia. And I stand behind the way I felt in your store. UNCOMFORTABLE! I have always felt that way when I come into your store, however, that day "put the icing on the cake" You really should fix the problem instead of making excuses for the behavior. It's not you, it is your husband that don't trust SOME of his customers.
I have been in smaller bead stores in Austin and I sure didn't have this happen to me there. I have worked in Customer service all my adult life along with surveillance(across the country), and I know the difference between good customer service and being watched for stealing. THIS was neither. And for you to have the audacity that my uncomfortable feeling is implied as a misunderstanding is appalling. To try to belittle it as... No .. be an adult and bias and take responsibility for what it is and just fix it. If a person is uncomfortable as it is ... Who in their right mind would say something there. To b put down and say ... It's our fault to think otherwise. It's what u are presenting as a front after the initial contact. Quit being defensive. I'm not the first and I sure won't b the last. Have a blessed day.
**RESPONSE**
I agree with j Utopia. Before I begin, the prices for the beads were better than some stores like Hobby Lobby and such. My daughter and I went into the store, for the first time, to look for a few things she needed. The man behind the register eyed us the whole time we were in there. It was uncomfortable being watched liked we were going to steal things. The lady was nicer than the guy and I appreciated her helpfulness. We usually spend a lot of money on beads for we make and sell jewelry. Won't return because we don't like being watched as if we have and will steal something. Rather go to our regular bead store in Austin. But by the previous comment only positive comments are appreciated...so....
As of Saturday August 11, 2017, I will not purchase from this store again. I use to go there all the time and I took a beginning stringing class there last year. Dale, kept watching me as though I was going to steal something out of the store. He made me feel really bad, although I did not tell him that. There were two other ladies in the store of different color that he did not watch as much. He then commenced to tell me about a child who had stole something out of his store. It is just like Korean beauty supply stores when you go to buy items and get followed around. Well Dale, I am here to tell you I love my freedom and will never get in trouble over silly beads. I have found a huge factory in China that have an enormous variety of all kinds of gems, beads and findings, the shipping is expensive, but you pay about 60% less.
Mrs. Dale was very helpful. Her knowledgebase about beading and metal work is incredible. She had an answer for every question I had. The store is small but packs a punch with beads and materials needed for many designs.
My favorite bead store in all my travels! When it comes to quality, selection and prices, I haven't seen better under one roof. Add to that the talent and knowledge of the proprietor and you have a great place shop and be inspired ❤
*Response*...
Bead Bistro is a US Store based in Killeen, Texas. Bead Bistro is located at 2501 South W S Young Drive #311, Killeen, TX 76542, USA.
Please contact with Bead Bistro using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Bead Bistro opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Store in Killeen