Very frustrating to have to take time away from a project to fix this kind of problem. I tried to share this with the store manager, but she was not interested in hearing about it.
It will be Lowes for me from now on.
Missing hardware. We didn't know it until we got it home. Had to go to another local hardware store to get the bolts that the lazy Home Depot employee left off.
Didn’t catch the name of the lady in the blind section but the experience was just as horrific. Never. Again.
One of the only bad reviews I’ve ever left. So it takes a lot. Came in today for a few different things. My experience in the paint department and the blind department were horrible!! Beverly was the name of the lady in the paint section. She stood around forever before looking up to acknowledge that we were standing right in front of her. Proceeded to clean her fingernails and had a horrible attitude while we asked for help.
They lost a return I brought, and set aside while I shopped, that mistakenly was from Lowe's. The customer service lady showed me where I could temporarily place it. It was a heavy item and I didn't want to cart it through the store as I shopped. While shopping, an employee picked it up to be put away with other Home Depo items. Now, nobody knows where it is. I needed to return the unused supplies, and use the money to get supplies for another project. Now what?
Why you don't want to buy a Husky took box from this store.
I love shopping here... sometimes I just walk around and look at items to learn what they do. We have remodeled both bathrooms completely and replaced the kitchen sink and disposal. There is always an associate around to ask if I need assistance. They have helped make all my projects easier.
Today for the first time I felt like a true customer at Home Depot. I received outstanding customer service from an African American gentlemen named Jesse. Jesse took the time to assist not only me but his co-worker who was swamped with customers. I wish all Home Depot had a Jesse. If they did I bet a lot of customers would feel the same way I feel today. Thank You Jesse.
The Home Depot is a US Hardware Store based in Killeen, Texas. The Home Depot is located at 3201 E Central Texas Expy, Killeen, TX 76543, USA.
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