Smith & Smith is a mom and pop hardware shop at a good location in Killeen. I am a regular customer for propane refills and miscellaneous hardware. Hardware pricing is higher than the big box stores, but that is to be expected in a small store. Propane pricing is outstanding, and their service is friendly and efficient. The guys who work the pump are always friendly and johnny-on-the-spot, never had to wait (unless in line with other customers). The cashier ladies have always been bright and cheery to me (I try to be the same with all of the folks there).
If there were other places in Killeen for propane refills, I would be able to make a comparison, but Smith & Smith is the only place in town. They don't have to be nice, but they are anyway. I'm very happy to give them my business.
Very family friendly atmosphere. Everyone is very knowledgeable and willing to help.
Very nice and helpful
I recently stopped by to fill my propane tank. I noticed two other customers ahead of me, so I decided while I was waiting to come in and check if my tank needed to be recertified and possibly shop for parts to build a wok burner. I was immediately shooed back outside by a very rude man. I tried to explain myself and he didn't really care. I walked back out to my car to wait in line and another car had rolled up and cut in front of both myself and the RV waiting to be serviced. In all appearances the same rude man was going to take care of him first. They did have one a gentleman come out to look at my tank and explain it was good. I cannot however shake off how ticked I am over the other man's behavior. I'm not a little kid needing to be shooed off. That being said I will not return there again. It is four blocks from my house and I would rather drive to Kempner to have my tanks filled. I cannot support a business who employs people who act that way.
Very Good
Smith Smith Propane Service is a US Hardware Store based in Killeen, Texas. Smith Smith Propane Service is located at 327 S 38th St, Killeen, TX 76543, USA.
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