I will never go back to this place. I got there at 11:30 and they said it would be a 45 minute wait so I went shopping around the mall with my 2 year old and husband. When we got back we waited 45 more minutes before she sat me down in the chair then left me there for almost 30 minutes. Finally at 2 she started cutting my hair, just a simple trim to above my shoulders which took probably 30 minutes. She then disappeared again and came back to decide what to color my hair, the color I wanted she refused to do saying it would damage my hair and wash me out so she selected a different color which I agreed to try. After she put the dye in she started cutting someone else's hair and only got half done with the other lady before she came to wash my hair out and left her with half her head cut. She then added deep conditioner which I didn't know would cost me more, I had asked specifically for the most basic things so it wouldn't cost me too much. She then left me sitting with soap in my hair for probably 30 minutes. I finally got my hair washed out and was ready to go home because I had been there for SIX hours! But she insisted the styling would only take a few minutes. 30 minutes later my hair was styled and I go to check out, her previous guess of $70.00 jumped to $135.00 it was now 6:30 and I had to go to an ATM to pull out extra money. 7 hours later and I spent double what she told me, I didn't have the cut or color that I wanted, and I had my 2 year old and husband waiting the entire time. It was the most horrible experience I have ever had.
Seven hour haircut disaster.
Don't get a haircut at this place. I don't think they care if the people they hire know how to cut hair. They messed up a simple hair cut so bad. Horribly really. I had to go somewhere else to get it fixed. Shoulder length is what I wanted and how I ended up with whatever it is that this lady did...no clue. Don't ever go there.
This salon is amazing. Friendly staff. They are very busy because they are very good. So it's best to make appointments. Sharon has been cutting my hair for 16 years. Her passion for her job truly shines.
I had my hair highlighted and cut by Brooke. She did a wonderful job and a really sweet girl.I will be back and good luck with your pregnancy
I only deal with 1 cosmetologist her name is Anisha. Everyone else is rude as hell. And not approachable.
Mastercuts is a US Hair Care Studio based in Killeen, Texas. Mastercuts is located at 2100 Sws Young Dr Ste 1504, Killeen, TX 76543, USA.
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