I usually don't go here, decided to go since it's close to my house. my first experience was nice, maybe because i went during the afternoon there was no wait and 2 employers were just chilling and waiting. i don't have a clue bout hair styles i just like to cut the side and back of my hair and i forgot her name but she pretty much assisted me with choosing what hair style and what would look great and it turned out great. my second experience however i went late evening and again 2 stylist were only working and their was a family ahead of me. i normally don't go here but since i went that first time i do have my name in the system, the first lady that cut my hair also said she'd write the style/way to cut my hair in the system. i don't know this ladies name that cut my hair this time around either but pretty much she couldn't find my name i guess. so she most likely put my wrong number in without realizing, as well i tried to explain how the last lady did it but she seemed to be in a rush and just completely ignored and only heard "i guess it was like a low fade" and went with it. i was fine with it, whatever. however i don't know what happened, her hand slipped up or something but she clipped too high and decided a "oops sorry" was going to fix it as well proceeded to blend it higher. it's whatever, i'm not mad but i just felt mad disrespected the whole time, she didn't even want to show me a mirror of the back of my head when she finished, most likely messed it up. won't be coming back.
I typically go to great clips because it's inexpensive and they usually get it right but today was awfully different. I walk in and am greeted kindly and then a stylist by the name of Renee asks me to take a seat so I do. She asks me if I'm getting the regular but I explain to her that I want something a little different. I show her a few pics and so we go. She begins trimming my hair on the sides and within seconds my hair is gone, and then she goes to work on the top. The haircut could not have lasted more than 15 minutes and inside I want to yell but I decide to keep my composure. But anyways it was very sloppily done and at times when she was trimming my neck line and my ears and she was literally digging into my skin. It was the most unpleasant experience I have ever had at a great clips and I'm not sure I ever want to return. My hair looks nothing like I wanted it to and instead it looks like a half-assed buzz cut. The sides are so uneven that I will be having to wear a hat to cover this atrocious hair.
TAYLOR did my husbands hair just botched his hair cut. He asked for it to be a little shorter on top. You took that information and decided to use freaking clippers instead of scissors. I can't believe this is happening right before Thanksgiving. He would have never asked for that type of hair cut. If I would have seen it right away I would have walked in and addressed you for doing this. Extremely sad and disappointed. Please listen and acknowledge what your customer is asking! Including pictures of her laziness and carelessness.
If you are looking for a relaxing wash, great service and style..THIS IS NOT THE PLACE!! Checked in req a cut, wash and blow dry for my long hair,the response was that's gonna take a while ( like complaining), so I didn't get the blow dry I didn't want to inconvenience anyone. The one that attended me washed my hair slapping my hair while talking to other employees got my face and clothes wet, cut my hair CROOKED, right side shorter :( worst experience ever!! They are so used to just doing barber work the forget they are cosmetologist!!!
Went in for a cut. No wait, which I thought was good. Get seated in the chair, then while the stylist was getting the bib her phone started ringing. She answered it and disappeared for a few minutes. Contemplated walking out right away for that. Otherwise pretty much got what I asked for, a little short but no big deal, except she started trying to line up my hairline. No asking if that's what I wanted. Had to stop her right as she started, so one side of my head has a buzz spot. Not cool. Won't be going back.
Thanks.
Renee I don't know if you were having a bad day or if you had somewhat of a hangover but please I do hope no one ever experiences this. I was generous enough to leave you a tip but please no more sloppy haircuts. I understand you want your money and if this is something you are somewhat passionate about then try to do it right and pay attention to detail. I sensed not even the slightest effort in what you did today.
Great Clips is a US Hair Care Studio based in Killeen, Texas. Great Clips is located at 3650 W Stan Schlueter Loop #120, Killeen, TX 76549, USA.
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