Why did you discontinue Friday night shows?
I've never written like this defending a place, I have complained about places quite a few times. I really love this place. We've been going regularly for about a year and it bugs me to hear anyone talk down on it. We've never had a bad experience and have always been treated well. It's one of the only decent things to do in this otherwise boring area.
I went with my daughter-in-law cause my grand daughter was having a field trip. Everything was so so nice except it was freezing in there. Some of the students were so cold that they started coughing and some got a running nose. Otherwise everything would have been perfect.
Pointless waste of our time and money.
So where to start, the theater smells of urine and feet, not slightly but horribly bad, the oder is so strong i cannot believe they haven't done something about it already. I understand you get school field trips but do you not clean up after the kids have left? When was the last time the seat upholstery and carpets were cleaned or even changed out?
Clean the floors and the chairs, update the website and put up signs that are explaining the changes at the front desk, and hire staff that isn't so rude.
Great place to take the kids to enjoy star gazing and learning about the night sky.
Found the staff to be very pleasant and helpful. The theater was nice and the movie was good. Cheers to the staff.
The staff are always really friendly. Where she got off saying they were rude is beyond me but judging by her review I can kind of understand if someone getting defensive with her. The theater always smells like it was freshly cleaned, it has a smell of fresh cleaners every time we go but with people (especially kids) coming through often I can imagine that it's hard to keep it like that 24/7, every theater, every store, every business (especially those that entertain children!) deal with these issues occasionally. It's definitely not the norm.
My kids love the shows, when they have shows, we just went in and found the staff member who claimed he wasn't on the clock was napping, stated that Friday night laser shows were discontinued and was very condescending while "explaining" he wasn't on the clock and there was no show so we waisted our time. We did get the membership so we could enjoy the perks of it and with the idea in mind that the amount of times we come here it pays for itself. But in the end it's pointless because we only came to the Friday night shows and now the only ones available are the special event ones and those we would still have to pay half of the price. Yeah there are other perks like museums and the likes of such but we would have to travel to do those and the only reason we got the membership was, like I said for the Friday night shows.
In the end I feel we have been cheated out of the money we paid for this pointless membership since even though we paid a good amount of money we would still have to pay extra to see the Friday laser light shows you now only show as special events......
I noticed some hateful and mean reviews on here and it completely shocks me. My family LOVES this place. I love that my kids would rather go here than to a movie theater. I got the groupon family membership for 50.00 and think that it's well worth it. The laser shows are still free to members, she was wrong on that. There are discounted tickets to special events. I even got discounted tickets to geek fest with it. The schedule is listed right on their website so there should be no reason for anyone's time to be "wasted". If going to their website is an issue they do have a phone number, maybe instead of just showing up and being pissed that no show is playing call first ? Phones are good like that. Also why get a membership and then complain about their scheduling? Research what you're buying first and you won't have an issue. Look at their schedule and you'll see that shows are normally only on weekends and that they play the same things throughout each month. The membership also gets you free or discounted access to planetariums, museums, and aquariums. I don't see how it isn't worth it. I love that my kids are learning to love science, history, and nature and are getting excited about it.
Mayborn Science Theater is a US School based in Killeen, Texas. Mayborn Science Theater is located at 6200 W Central Texas Expy, Killeen, TX 76540, USA.
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