I wish i can give this place no stars I went in looking for a mattress an the owner who was Chinese was so rude he kept trying to sell us a mattress but didn't give us options we didn't even say no he told us to leave an not to come back horrible experience def. Not a way to do business we bought couches from him yesterday witch now I regret ever giving him my money I usually don't leave reviews on places but people should no not to shop here!
Worse ever service, incompetent owner, and finaticly hyper sensitive. Watch out for Yoon and The Savings Store Furniture establishment.
We did settle for a two piece sofa set but at ring up included delivery when he said it would be free. My card was run and cancelled when noticed his over charge. Then he tried to credit back, which the bank will put a hold on now. Now I'm left with insufficient funds, but he continues to run again with my balance showing zero, no money available. He gives me his cancelled receipts and tells us to leave check bank, which I have done while there. He gets rude, anxious and yelling at his own employees. We call our bank and they say there was too many transactions for the system to give a accurate update other than showing a zero balance. We return and ask him who is identified as Yoon the Owner on his card, to verify with his bank. Twice his employee called pospurchase system and each time received differing stories. Yoon was so frantic he told us to leave, he was yelling to customer service reps on the phone and before we left threatened his employee who was only helping him, with firing. Situation was not resolved with any parties and I'm still at zero balance and no furniture.
The owners are a lil kooky, but I always end up getting my furniture there. It's cheap but good quality. Worth it, but you have to have a sense of humor and not be easily offended. I'll go back for sure. Always do.
Owner or scam artist? He attempted to give us sales discounts and various markdowns under the guise that the owner would be back in an hour and prices would go up. Saying he was the manager and the owner was coming soon, he actually motioned some sales would be like in his pocket and not registered inside.
1 star is ALOT for what this place deserves.. Horrible costumer service!!! The owner is very very rude. The first time i went there i was with my mom and she doesn't speak english but she was trying her best to ask the guy about a entertainment center she liked. When she asked the chinese guy (owner) he was giving her an attitude and being rude as hell. Then he asked us if we were going to buy anything when i told him i had to look around first he got really mad and asked us to leave i tought he was joking but he said "its my lunch time get out". i will NEVER go back people there have no manners at all.
The Asian man in the store was EXTREMELY rude. A black female asked if they had a catalog and he began to berate her using expletives. I, myself, felt very uncomfortable and decided to leave several minutes after. Judging by what others have said, this man does NOT deserve to conduct business within our community.
Savings Furniture Store is a US Furniture Store based in Killeen, Texas. Savings Furniture Store is located at 117 N 8th St, Killeen, TX 76541, USA.
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