My kids have been going here for a few years and we love Dr. Harris and her staff. They provide the best care and knowledge about caring for your mouth. We love Texas Star Smiles and Fastbraces
Definitely, I cancelled all my appointments I had with this business and I took my business elsewhere.
Dr Harris is so patient and kind yet fast and effective when it comes to her patients! She uses kid friendly terms to make sure that they don't get frightened and truly cares for each and every one of her patients! Both of my daughter's (ages 2 and 5) have her as their dentist and we just love her and the wonderful staff at Texas Star Smiles. They make you feel like family and explain terms for you so you can understand everything. I LOVE this office!
FAST AND FRIENDLY!
I called them three times and left message to schedule an appointment and nobody called me back. I called the fourth time and finally a human being answered my call. The only day they have available to accommodate me with my schedule was Monday at 4 pm. I received a referral from my daughter's orthodontics and she needed to have two of her baby teeth to be extracted. My husband arrived at 3:50 pm and he was told that they needed to have an evaluation plus xray for my daughter ( around 49.00) and then schedule another appointment for the extraction. My husband was waiting to see someone and it was already 5 pm and nobody came to him to say something. We did not want to have another appointment to have the teeth extracted ( we already got a referral and it is something that needed to be done). When my husband went to check why taking so long, their excuse was that they were short on personnel (unacceptable). Come to your client and talk to them. Offer them another appointment or try to work things up with the client, but DO NOT LEAVE THE CLIENT without any explanation. My husband walked away very upset and it is the last time that they will see our money there after being there for 4 years( I had other complaints before but I let it go thinking that it was not a big deal - same thing --- waiting time between 45 minutes to 1 hour.
Brought my son for 4yrs, everything was fine until I asked for his dental records. It's been 3 months of calling and asking, still nothing.
Texas Star Smiles Fastbraces is a US Dentist based in Killeen, Texas. Texas Star Smiles Fastbraces is located at 2300 E Rancier Ave, Killeen, TX 76543, USA.
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