My wife and I came into the store to purchase a vibrator, and found one we liked with the help of a friendly employee and purchased it for $45. On the way back home, my wife googled the toy we bought and found it on several other websites with prices ranging from $12-$16. We immediately went back into the store and politely asked to return in about 20 minutes after purchasing it. The friendliness of the staff immediately disappeared as they refused to return it for even store credit, stating they had a no returns policy despite them having clearly posted 14 day return policy posted on the counter and on the receipt. So expect to pay 3x to 4x what anyone else is charging and any courtesy you received to disappear after they get your money. At the very least, research the product you are interested in before purchasing and don't make the same mistake we did.
Very poor customer service .... Very unprofessional sitting down when a customer walks in, don't greet the customer. Other employee sitting and eating at the register and smacking her mouth. When asked for another employee a smart answer with attitude is given. In general very happy with the night shift team, they greet you by name.
I'd give it five stars but the employees are hit and miss. When you have to wait fifteen minutes for them to do shift change so the can check you out, it really takes away from the exoerience.
Purchased a $500 spin pole from here and customer service was amazing even after I kept coming back about an issue with my pole :) they were always nice
They have decent products, but we couldn't find what we were looking for. The customer service was nonexistent. Usually employees at any other shop we've been to would come up to us and try to help us. These people ignored us at all cost.
Cindie S Killeen is a US Clothing Store based in Killeen, Texas. Cindie S Killeen is located at 840 S Fort Hood St, Killeen, TX 76541, USA.
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