The customer service sucks..
Claimed to have made a attempt in dropping off my package, I was at home at the time of "first attempt" and did not receive an info notice on my door. Now I have to wait another day to go and pick up my package at their location.
I have never had an issue at this location. The service has always been nice.
I've been to this store many times as I am have a P.O box here and I haven't had any problems at all, I'm always greeted when I come in and I receive my packages quicky and professionally, the store is located in a very accessable location but Google seems to thinks its located somewhere else so be careful if you have this place navigated to on your phone, it might be wrong, also some of the reviews on this place are from when it was at fort Hood so disregard, anyways good place, professional and polite 5 stars
Not very welcoming could use a lesson in customer service..... I will go to the one on trimmer instead.
The Ups Store is a US Finance company based in Killeen, Texas. The Ups Store is located at 3804 W Stan Schlueter Loop Ste 103, Killeen, TX 76549, USA.
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